At Style Within Grace, we strive to provide exceptional personal styling services that meet and exceed your expectations. If, for any reason, you are not fully satisfied with our services, we offer a fair and transparent refund policy as outlined below.

 

Eligibility for Refunds:

  1. Time Frame:
  • Refund requests must be submitted within 7 days of the service date.
  • Requests made after this period may not be eligible for a refund.

 

  1. Conditions for Refund:
  • Dissatisfaction with the service provided.
  • Service did not meet the agreed-upon expectations or standards.
  • Any other valid reason as determined on a case-by-case basis.

 

Refund Process:

  1. Request Submission:
  • To request a refund, please contact us via email at info@stylewithingrace.com or call us at 0466 597 624.
  • Provide your name, contact details, service date, and a brief description of the reason for the refund request.
  1. Acknowledgment:
  • We will acknowledge receipt of your refund request within 2 business days.
  • Our team may reach out for additional information or clarification if needed.
  1. Evaluation:
  • We will review your request and the details of the service provided.
  • Our team will assess whether the request meets our refund policy criteria.
  1. Resolution:
  • If the refund request is approved, we will process the refund within 5-7 business days.
  • Refunds will be issued to the original payment method.
  • In certain cases, we may offer a follow-up consultation or session to address any issues instead of a monetary refund.

 

Exclusions:

  • Refunds are not applicable for services that were fully delivered as per the agreed-upon terms.
  • Requests made beyond the 7-day period may not be eligible for a refund.
  • Refunds do not apply to gift cards or promotional services.

 

Exceptional Circumstances:

  • We handle exceptional cases on an individual basis with a focus on customer satisfaction.
  • If you have unique concerns or situations, please contact us directly to discuss further.

 

Feedback:

  • We value your feedback and encourage you to share your thoughts on our services, even if you are requesting a refund.
  • Your insights help us improve and continue to provide high-quality styling services.

 

Contact Us:

For any questions or concerns regarding our refund policy, please contact us at:

 

Thank you for choosing Style Within Grace. We appreciate your trust in our services and aim to ensure your complete satisfaction.